Faq

How do I make a reservation?

Call us at (570)864-3189. We are happy to help you reserve a boarding stay and set up tours. You can also email us at RESERVE@PINECREEKKENNELS.COM. We check email daily but calling will receive a quicker response.

How much does it cost?

A typical boarding stay for one dog in a dorm room is $26 per calendar day. Double occupancy is $46, triple is $58. Our private flats are $50 per calendar day for single occupancy and $75 for double. We offer more amenities for an additional fee.

What do I need to bring along with my dog?

Along with their food items and a copy of their vaccinations (and medications if any), you are welcome to bring along any toys, bones, blankets, and bedding items. We like to make them as comfortable as possible with things that remind them of home!

What vaccinations does my dog need to have?

Required: RABIES (by state law). Please bring along (or send ahead) proof of up to date vaccinations on your veterinarian’s letterhead.

Distemper and Parvo. Puppy protocol and every three years thereafter on a case to case basis. In lieu of a standard vaccine schedule we accept a current wellness exam results or titer tests. Please refer to our “Vaccination Policy” page for full information.

Does my dog get to go outside? How often?

Yes, of course! We have three fenced in yards that we use for our daily outings. They go out 4x/day on a rotational basis. Additional outings are offered in the amenities section.

Will my dog be interacting with other dogs?

No, not in the same space at least. The dogs can see/hear/smell each other in house, but they are never put in the same room or yard with anyone else for safety reasons.

Is there someone always on premises?

Yes! We are here working 6:30 AM until around 9:30-10 PM. Our awesome owners live next door, so they are on property at night.

Will my dog be in a cage/crate?

No! You have the option between our dorm rooms or furnished flats. All rooms have a feeder for bowls and a bed. Both options are spacious and comfortable – even for us to stay in!

How often do they get fed?

Our typical schedule includes 2 feedings, breakfast and dinner. If your pet gets additional food time at home, such as lunch or a midday snack, we add those to their schedule here!

If my dog has a medical or physical issue, would you still board them?

For the most part, yes! These are the types of things we love to have a conversation about with you. We try to accommodate all dogs, no matter what age/size/health/ability, so please give us a call and we can discuss it!

What happens if my dog gets sick or hurt while I’m away?

If it is an emergency, we take them to the nearest veterinary hospital ASAP. We contact you and proceed how you wish. If we are unable to reach you, we contact your emergency contact that we have on file.

Where are you located?

Below Red Rock Mountain in Benton, 2 miles off of SR 118 close to Ricketts Glen State Park, Falls Trail Parking Area (Luzerne County, Pennsylvania). GPS can take you several miles out of your way. Please call at (570)864-3189 and ask for directions. We recommend using Google Maps.

Can I call and check on my dog(s)?

Yes, of course! However please note, we spend a lot of time with our temporary pets and don’t always get to the phone right away. Be prepared to leave a message or try several times to reach us if necessary. All calls will be returned in a timely manner.

Do you offer grooming services?

Yes! Our groomer schedules grooming appointments on their own and also gives requested services you may like your dog to have before they go home! Please see grooming page for details and pricing.

Do you do training?

No, we do not do professional training here. When your dog comes to stay with us, we practice and encourage good manners, behavior, and patience.

Is there anything special or fun my dog can do while they are there?

Yes! You can choose from a variety of activities to suit your dog’s personality. An active dog? Try nature walks or rip n tear play. Attention sponge? Spoil me and tuck ins give dogs extra one on one time with staff. Check out the full list of amenities for all your options.

What if my dog is a picky eater or won’t eat?

You bring along your own dog’s food so he or she won’t have to eating something unfamiliar to them. This helps the dogs maintain their appetites.

What if my dogs fight over food items/toys but I want them to get what they get at home?

We can separate your dogs during feeding times.

Make a reservation with us. Call Today!!